Shipping policy

SHIPPING POLICY

Most orders are prepared for shipment within 2–4 business days after payment has been approved. Transit time begins after the carrier receives the shipment and is separate from our processing time.

Delivery dates are estimates and are not guaranteed. Weather, freight scheduling, carrier delays, holidays and other circumstances outside our control may affect delivery.

Customers are responsible for entering a complete and accurate delivery address. Additional charges caused by incorrect addresses, missed freight appointments, refused shipments, storage or redelivery may be charged to the customer.

Cancellation requests should be submitted before an order enters packaging or carrier scheduling. Once fulfillment has begun, we cannot guarantee that an order can be stopped.

Freight shipments may require a delivery appointment, commercial address or customer pickup from a carrier terminal depending on the destination.