Refund policy

REFUND & RETURN POLICY

Return requests must be made within 10 calendar days of confirmed delivery. Customers must contact us and receive approval before shipping any transmission, part or component back.

Returned merchandise must remain in the same condition in which it was received. Items that have been installed, mounted, filled with fluid, opened, disassembled, modified or programmed are not eligible for return.

Returns may also be denied for:

• Missing or altered identification tags or markings
• Electrical or programmed components
• Special-order or custom items
• Products damaged after delivery
• Merchandise returned without authorization
• Opened factory-sealed components

All returned merchandise is inspected before a refund is approved. Approved refunds are sent back to the original payment method.

Original shipping charges are nonrefundable. Return shipping is the customer’s responsibility unless we shipped the incorrect item or the return involves verified shipping damage.

Damaged, incorrect or incomplete shipments must be reported within 72 hours of delivery. Photos of the product, packaging and shipping label may be required.